CORE CONCEPTS

Reviewers

Reviewers are the external judges who score submissions. They sign into a separate portal and only see what you assign to them.

Inviting reviewers

Go to the Reviewers page and use “Invite a reviewer”. You will need their name and email. They get a sign-in link by email. When they click it and sign in, they automatically join your organization as a reviewer.

Assigning submissions

Open any submission detail page. The Reviewers panel on the right lets you pick reviewers from your team. Most programs assign three reviewers per submission so you get an average across multiple opinions.

Reviewers can be assigned at any time, even after a submission has been received. Each reviewer gets an email notification when they are assigned.

Conflicts of interest

When a reviewer opens a submission for the first time, Awards Manager asks them to confirm they do not have a conflict of interest. Options include:

  • No conflict (proceed with scoring)
  • Employer, meaning they work with or for the applicant
  • Customer relationship
  • Personal relationship
  • Financial interest
  • Other

If they flag a conflict, the submission is unlocked from them and you see it on your dashboard's “Needs attention” section. From there, you can reassign to a different reviewer.

The reviewer portal

Reviewers sign in at /review/your-org-slug. They see:

  • A list of the submissions assigned to them
  • For each one, the application content and a scoring rubric
  • A per-criterion score with an optional comment
  • An overall comment and recommendation field

Scoring auto-saves as they go. They click “Submit review” when they are done.

After submitting, the scoring panel is replaced with a clear confirmation card — checkmark, the timestamp of submission, a primary “Back to my reviews” button, and an optional “View your submitted scores” expander if they want to verify what they sent. The submission is then locked from further edits.

Mobile review

The reviewer portal works well on phones and tablets. On smaller screens, the rubric appears as a sticky button at the bottom. Tap it to jump to the scoring panel from anywhere in the application. Reviewers can do their work between meetings, on the train, or wherever they have time.

What reviewers see (and don't see)

  • They see only the submissions you assign to them.
  • They never see other reviewers' scores or comments.
  • They cannot see the admin dashboard, scores rankings, or any program settings.
  • If a field is marked “hidden from reviewers” in the form builder, they will not see it.
Still stuck? Customers with an account can reach support from the user menu in the app. Or contact us here.